Privacy Policy

Our policy

PRIVACY POLICY
THIS PRIVACY POLICY: (“policy”) refers to UndieCraft.gg owned and operated as an
individually owned business duly located within Iceland and with full compliance to the EU
General Data Protection Regulations.
• WHEREAS; “Us, We, Our” refers to UndieCraft.gg
• WHEREAS; ‘You, the user, client, visitor” refers to people visiting our website,
purchasing our services, using our services, and or interacting with us.
THEREFORE, this privacy policy is designed to help you better understand what type of
personal information we collect, might collect, and use in order to manage and operate our
respective services, the policy is also designed to inform you what your rights are in respect
to the personal information we hold.
AS SUCH; this policy has been amended and adopted as of the 15th of May 2024.

  1. Visitors from outside the European Union.
    Do note we are a business registered in Iceland and as such comply with the regulations of
    Iceland and the European Union, as such when you visit our website, make a purchase or
    interact with us your personal information is transferred to our servers hosted in Iceland, you
    interaction and purchase is regarded as consent to do such, also by doing so you agree to use
    the jurisdiction of Iceland and agree to abide by the applicable laws.
    Although our site complies with all the regulations of Iceland and the EU, if you believe that
    the site is unlawful in your jurisdiction, please do not use our services and interactions.
  2. Visitors under the age of eighteen (”Children”)
    Here at Undiecraft we take the safety of every person seriously and for children even more
    seriously, as such Undiecraft will not collect any personal information of children under the
    age of thirteen (13) nor are children under the age of thirteen (13) allowed to make use of
    our services, make purchase and or interact with us.
    Undiecraft will never be willing to collect information from children under the age of thirteen
    (13), if we do become aware of such personal information collection, we will terminate the
    applicable account effective immediately and delete any of their respective data.
  3. The Share or Sale of Data to third parties.
    Under no circumstances will your data ever be sold to any unaffiliated third parties, your data
    shall remain confidential at all times between company leaders, employees, and official
    agents who are under contract with the company to ensure the safety of your data.
  4. Information we collect.
    Here at Undiecraft we only collect data you willingly choose to share with us.
    As such we collect the following data:
  5. Newsletter signups
    We collect your respective Name, Surname, and Email Address.
  6. Membership signups/login – or information provided through the
    online store.
    We collect your Name, Surname, Physical address, Payment processing
    platform (Such as PayPal), IP login, Country of Origin, Age, Phone Number, and
    any other information necessary for billing.
  7. All Site visitors (Non-Members and Members)
    We automatically collect visitor information by use of Cookies, Web Beacons,
    browser types, operating system, Google Analytics (what web pages of us you
    visit, how long you visit it, what options you interact with), IP address.
  8. Marketing related information.
    We may also collect when you receive marketing emails or communication
    when you clicked our marketing material, why you clicked it, what the next
    steps were, time spent, and any information shared with us by the applicable
    marketing platform (such as Facebook, Twitter, Google, Youtube)
  9. How and why this information?
    In short, we use this information to update our services, run analytics, provide new services,
    ensure safety and security, and run business performance checks.
    However, here’s a more in-depth list.
  10. To provide better services to you, communicate, and fulfil your orders, and create
    better customer relationships.
  11. Provide tailored content, better marketing material, personalized help and
    instructions, and personalized browsing habits.
  12. To help us better understand user access, individualize basic site performance.
  13. Manage and operate business analytics and user geographical areas to expand
    business operations.
  14. To help us better comply with applicable laws, judicial proceedings, summonses and
    other legal processes and or government authority.
  15. To protect the right, safety and property of Undiecraft.
  16. Securing processing, and handling your information.
    We will only ever process information you have shared with us, and such information is
    essential for our operations, so safety is a major concern, thus we will NEVER sell, distribute,
    lease, or rent your personal information to any unauthorized third party, or when we are so
    required to do by law.
    We have placed internal policies to ensure your data remains confidential, all our employees
    are under strict employment contracts that ensure your safety and the data you provide is
    managed with care, our agents (also known as contractors) are required to sign an extensive
    Non-Disclosure agreement to ensure your data where shared with them and or where they
    have access to is properly used and kept safe.
  17. Modifying your information.
    As a member of our site, you can access your information from your membership profile and
    update the required information, it is essential you ensure it is updated, if you can’t do it
    yourself reach out to undiecraft@undiecraft.gg and we can help.
  18. Contact us for compliments or complaints.
    We understand, sometimes you’re just not happy and we want to make sure your complaints
    are listened to, or maybe you have something nice to say, we’d love to hear!
    THUS: we have a designated email line for you to contact – undiecraft@undiecraft.gg we will
    respond back to every complaint regarding your privacy within 30 days of receipt thereof as
    required by law, we may respond back sooner.